Event Information for The X Factor Live Tour 2019:

The X Factor Live Tour is returning to Sheffield’s FlyDSA Arena in 2019 and for the first time ever the show will bring a matinee performance to the venue on Sunday 24th February at 3pm.

X Factor Digital Presenter, Becca Dudley, will be returning as host this year on The X Factor Live Tour.

Becca has been hosting MTV UK programming since 2012 and presents multiple shows across the network, as well as covering worldwide music events with World Stage from Brazil to Belgium. In addition to her TV work, Becca DJs reggae, hip hop and dancehall across the UK and festivals, including Glastonbury. Becca is also a presenter on Apple Music’s global radio station Beats 1 and in 2016 she launched her own music platform DEADLY, which encompasses live music, radio and video content.

The X Factor Tour has thrilled over three million people since it began 14 years ago, making it one of the UK’s most successful annual arena tours. So get your tickets to The X Factor Live Tour 2019 and don’t miss out...

Tickets go on general sale at 9am Friday 19th October.

A breakdown of ticket prices can be found below:

£61.60   (£55 plus £6.60 booking fee )
£40.88   (£36.50 plus £4.38 booking fee )
£26.32   (£23.50 plus 2.82 booking fee ) (no family packages)
£110.88 (£99 + plus 11.88 booking fee ) – *Diamond Package within front 8 row

Family tickets - 4 tickets (2 adults and 2 children)
£207.20 (£185 plus £22.20 booking fee)
£134.40 (£120 plus £14.40 booking fee)
£392.00  (£350 + 42.00 booking fee  – *Diamond Package within front 8 row

*Diamond X Factor VIP Package includes:
Best seat in the first 8 rows
Signed Programme
Exclusive gift
Commemorative Laminate
VIP check in desk

Age Limit – Under 14’s to be accompanied by an adult 18+

You can view the venues general security procedures here. If there are any specific instructions you need to be aware of for this event then this information will be posted on this page along with the show timings the week of the show.

Please click here for further seating plan advice & info.

Hospitality Suite Experience for The X Factor Live Tour 2019

Suites are not available online - for prices and to book please call our Hospitality Team on 0114 2248321.

Enjoy the show from the comfort of your own private suite, our Hospitality Suite Experience- includes;

Private entrance to the venue 

SIVLive Hospitality Experience Lanyard

Twelve tickets per suite

Option to pre-order prior to the show a delicious selection of food and variety of premium drinks (minimum of 7 days prior)

Our Hospitality hosts will be available to take your food and drink orders on the evening or you can download the SIVLive App

En-suite toilet facilities

Private bar facilities

Reserved car parking space is available upon request.

Please read the Hospitality booking terms & conditions before booking.

Booking Information for The X Factor Live Tour 2019:

To assist you with booking tickets we have put together the following guide with points you should consider before trying to book your tickets.

When tickets go on general sale they will be available via the booking hotline on 0114 256 56 56, through this website or for in person ticket sale from Sheffield City Hall, Barkers Pool, Sheffield, S1 2JA  - click here for Sheffield City Hall opening times. .

From 1st August the Arena box office will be open to personal callers only when we are hosting an event. Always check with the Box Office on 0114 256 56 56 before you travel to ensure you have the most up to date opening time information.

All tickets purchased in person from the Arena or City Hall Box Offices, online or through the ticket hotline are subject to a 12% booking fee - more detailed booking fee information can be found in the general booking information section - click here and dependent upon the delivery method chosen there may be a fulfillment fee for your order - further information on our fulfillment fees available here.

When making a booking please use only the card holders details to create the order, tickets can be posted only to the cardholder's address and collections made only by the cardholder on production of the card used and confirmation email.

All pre-booked tickets that are collected from the Arena or City Hall Box Offices can only be collected by the credit card holder who must sign for the tickets and present the card with which they have ordered the tickets.

If you receive an error code reading AVS error this is due to the fact that the address you have entered does not match that of your payment card. Please note that our ticketing system will only authorise debit / credit cards if the full name and address details match where the card is registered. Therefore we will need the full name and address of the card holder if this is not correct the card will decline and we will not be able to process a sale. This may result in your account being ‘tagged’ for that amount, this is not a charge and will be removed by your bank within 3 to 7 days.

Please be aware that the floor seating area is flat and not raked if customers seated in-front of you are taller than you when seated or they chose to stand then this can cause viewing restrictions, if you anticipate this may be an issue please book tickets in the tiered seating areas and not on the floor. 

Age Limit – Under 14’s to be accompanied by an adult 18+.

If you haven't booked online with us before we advise setting up your account in advance as this will save you time when booking tickets on the on sale day. Just click here to set this up now.

The Arena is a purpose built venue offering a wide range of facilities for disabled visitors. Click here for more details on these facilities and how to access them and book tickets.

You can view the venues general security procedures here.

If there are any specific instructions you need to be aware of for this event then this information will be posted on this page along with the show timings the week of the show.

Please click here for further seating plan advice & info.

Car Parking Information for The X Factor Live Tour 2019:

You have guaranteed your event ticket so make sure you guarantee your on-site parking space.

Parking spaces in the on-site Arena Car Parks can be booked in advance either online or by phone on 0114 256 56 56.

Car parking tickets are priced at £10 (subject to availability).

From ten days prior to an event advanced car parking tickets will only be available online if you can print your tickets at home - further info on print at home tickets available here.

Tickets may be subject to a fulfilment fee if not purchased with your event ticket & dependent upon the delivery method selected - further information on fulfilment fees available here.

If available parking tickets may still be purchased on the day on entry to the car park, but we would strongly advise advanced booking.

When booking your parking the time displayed next to the show date refers to the performance time of the show you are attending. You can access the car park from 3pm on the day of the show.

To book - when on sale simply click on the green Pre-Book Parking button above.